Select and analyze a local company’s operation management. As an operation manager you are required to select either the company’s process design OR layout strategy .

Select and analyze a local company’s operation management. As an operation manager you are required to select either the company’s process design OR layout strategy .
Then, recommend solutions for any problem that this company is facing ORsuggest improvements that can enhance the company’s performance based on OM concepts. You only need to choose one process OR one layout in one department in the company
Project description
Working in a group of 6-7 students, select and analyze a local company’s operation management. As an operation manager you are required to select either the company’s process design OR layout strategy .Then, recommend solutions for any problem that this company is facing ORsuggest improvements that can enhance the company’s performance based on OM concepts. You only need to choose one process OR one layout in one department in the company. Six main operation management topics will be covered:
1. Operation Management
2. Operation Strategy
3. Quality Management
4. Process Design
5. Layout Decisions
6. Inventory Management
Project Objectives
The objectives of this project are the following:
• An overview of operations management and operations strategy
• A process view of the firm and tools for analyzing processes
• A study how the manager can improve the efficiency of processes
• Expected outcomes for the future impact.
• Narrative learning experiences
• To establish proper research understanding and proper referencing style.
• To develop students’ analytical, and presentation skills.
Report Structure
Your report must include the following sections:
1. Marking Schema (Page 1 of this document)
2. COVER PAGE (Please refer to page 5)
3. TABLE OF CONTENTS
4. EXECUTIVE SUMMARY
• The executive summary is an abstract that gives a broad picture of the contents of the report.
• It should summarize the report as if it is the only page the reader reads; he/she will know what is in the full report. Make sure that you summarize all of the important sections of the report.
• This summary shouldn’t be more than ONE page.
5. COMPANY & PRODUCT DESCRIPTION
1. Give a background of the chosen company – name, location, logo, mission, and SWOT analysis.
2. Identify the goods and/or services the company provides.
3. Is this a global company? Which global operations strategy does it follow?
4. What is the competitive strategy that they follow? How are they achieving this competitive advantage?
6. QUALITY
1. Discuss the quality standards or techniques used by the organization. How does the company define the quality of its product/service?
• Does the organization have a formal quality system? How do they measure quality, any tools used?
• How could the company improve their approach to quality management?
o You are expected to gather information regarding company quality and then determine and analyze what TQM techniques (Continuous Improvement, Bench-marking, JIT …etc.) are used by the company. When you explain that you should support your explanation with details based on the information you gathered.

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