Effects of job satisfaction on employee turnover: intentions among nurses employed in Jeddah City hospitals in Saudi Arabia
Effects of job satisfaction on employee turnover: intentions among nurses employed in Jeddah City hospitals in Saudi Arabia
Abstract
The purpose of this study was to identify the facets influencing job satisfaction and intention to quit of nurses employed in Jeddah city, Saudi Arabia
The global nursing shortage and the high turnover rate of nurses has become a world-wide problem in most healthcare system in terms of cost, the ability to care for patients and the quality of service . However, Saudi Arabia is currently facing a significant chronic shortage of nurses and a high level of turnover. a high level of job satisfaction on the part of nurses is an important precaution in terms of reducing their intention to quit . Thus, it is important to understand how job satisfaction influences on nursing turnover . This study identifies the significant relationship between nurses’ job satisfaction , intention to quit in organization.
A sample of 188 nurses working in two hospitals was chosen and a quantitative approach, online administered questionnaire was used to collect data on the nurses’ demographic data, their job-related satisfaction and turnover intentions.
Overall, the results indicated that nurses were satisfied with their job. . Nevertheless, nurses reported a high satisfaction level with co-workers and promotion among the selected facets of job satisfaction. They also reported a low satisfaction level with flexible working, leadership support, work environment, recognition and pay. Demographic characteristics effects on nurses’ job satisfaction and their intention to quit was examined. The study revealed a negative relationship between nurses’ job satisfaction and their intention to leave the current workplace. Moreover, remuneration and flexible working were the most factors that significantly impact on turnover intent.
The major limitation of this study was the sample size. The response rate was satisfactory but more questionnaires should have been distributed so that more varied findings could have been generated.
This study would help nurse management to generate the knowledge regarding the relationship between job satisfaction and intention to quit which will have the potential to increase nurses’ job satisfaction and retention ,and ensure appropriate nursing care that will lead to a better quality healthcare service for patients

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