Customer relationship management (CRM) software must be designed with the following in mind.Creative services that would progress and fulfill the organizational long-term goals.

Customer relationship management (CRM) software must be designed with the following in mind.Creative services that would progress and fulfill the organizational long-term goals.
The goal for ERP is:
An in-depth recognition of its customers’ specific needs.
Strategic communication is for different types of software.
Enhancement of existing programs and services.
Creative services that would progress and fulfill the organizational long-term goals.
The goal for ERP is:
to achieve single data-entry points throughout the organization.
to maintain non-standardized, unique processes.
to succeed even with the lack of business process reengineering.
to maintain the use of paper-based orders.
The primary goals of supply chain management (SCM) are:
to achieve increased efficiencies with regard to information flows and exchanges between the organization and its external parties.
to satisfy the need for economies of scale.
to increase the volume of daily purchasing.
to decrease efficiencies with regard to information flows and exchanges.
How can ERP software be used to facilitate data integration?
Maintaining separate processes as previously developed.
Using insurance companies to sort it out.
Amalgamating existing business processes in an organization.
Using health professional associations.
Primary storage, or main memory is:
the central processing unit (CPU) of a computer.
the program instructions and data provides the CPU with a working storage area.
random-access memory (RAM).
read-only memory (ROM).
A key high-profile enterprise software system that has emerged in the HMIS landscape is:
supply chain management (SCM).
just-in-time (JIT) inventory.
health maintenance organization (HMO).
Internet explorer (IE).
What has often been referred to as the “brain” or “heart” of a computer?
CPU
RAM
CU
ROM
Customer relationship management (CRM) is a major HMIS enterprise software system that:
has a predetermined budget.
can enable owners to personalize their heathcare services benefits online.
has a set listing of highly recommended and non-participating physicians and specialists.
does not maintain research information on prescription drugs.
Issues that may arise with a RHINO setup like the Mayo Clinic’s include problems with:
maintaining separate processes as previously developed.
using insurance companies to iron out problems.
difficulties with patients.
data shadowing and the need for creating interfaces to communicate among disparate platforms and software.
The rapid advancements of e-commerce and managed care placed new demands on the healthcare industry in the 1990s to:
establish information infrastructures that work with the Foxfire browser.
establish information infrastructures that facilitate timely and interoperable patient formation.
establish information that works with Internet explorer (IE).
establish information that does not contain firewalls.
Consolidation, sometimes purported as a “market-sheltering activity” occurs when:
the central processing unit (CPU) of a computer is shared.
the program instructions and data provides the CPU with a working storage area.
two or more comparable healthcare services organizations combine to augment or preserve market power.
read-only memory (ROM) is shared.
One definition of community health information networks (CHIN) is:
A network of stakeholders within a defined region who are committed to improving the quality, safety access, and efficiency of healthcare through the use of HIT.
A special interest group (SPIG).
Improved efficiency and effectiveness of healthcare services delivery.
A not-for-profit organization.
One definition of regional health information organizations (RHINO):
A network of stakeholders within a defined region who are committed to improving the quality, safety access, and efficiency of healthcare through the use of HIT.
A special interest group (SPIG).
Improved efficiency and effectiveness of healthcare services delivery.
For-profit organization.
Open systems, as characterized by the Internet, electronic data interchange (EDI), and extranets, offer:
two-way access for external agencies.
eliminate the need for the exchange of standard-formatted transactions.
no requirement for electronic ordering.
no requirement for electronic invoicing through EDI.
For practice management systems delivered from private healthcare organizations and hospitals, electronic billing and patient scheduling are being developed for numerous benefits, including:
keeping manual follow-up procedures.

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